Seven lead channels, one funnel, zero dropped enquiries.
Pentagon's leads landed everywhere at once — the website, WhatsApp, Telegram, Instagram, the portals — with no single system to catch them. We built a unified CRM layer on top of their existing Bitrix24 stack and deployed three AI agents that sort, qualify and follow up in Arabic, English and Hindi. A human only ever picks up a lead that's already verified, warmed and booked.
Do you build AI automation for real estate agencies in the UAE?
Yes — Pentagon Real Estate is a live deployment in the Dubai market, and it's the engagement that shaped how we build automation for real estate specifically. We understand the multi-channel lead environment and the Bitrix-based CRM stack most agencies here run on.
How do the AI agents handle leads from WhatsApp and Telegram?
We connect directly to the WhatsApp Business API and Telegram Bot API. Agents classify, respond to and qualify inbound messages automatically, in the language the lead writes in, then hand a verified, meeting-ready contact to a human.
Can this integrate with an agency's existing CRM?
Yes. We build a normalising layer above whatever CRM you already run — Bitrix24 in Pentagon's case — so every channel feeds one pipeline without a migration or workflow rebuild.